ITILITAM: ITIL 4 Practitioner – IT Asset Management (ITAM) with Exam

To view the class schedule you need to become an Affiliate

• Largest “Guaranteed To Run” public technical training schedules available
• Easy to become an Affiliate – no charge or fee

Become an EPIC Affiliate

already an Affiliate?  Login

About this Course

ITSM Academy’s ITIL IT Asset Management (ITAM) is part of the ITIL Practice Manager Stream.

This 8-hour training course provides practical guidance on applying and integrating ITIL practices specifically related to IT Asset Management (ITAM). Learners will gain the knowledge and skills needed to manage the full asset lifecycle, ensure compliance, control costs, and optimize the value of IT assets. ITAM prepares participants to implement and improve ITAM practices that support informed decision-making and efficient service management.

Audience Profile

This course is ideal for IT professionals responsible for managing hardware, software, and digital assets across their lifecycle. It’s especially relevant for IT asset managers, procurement specialists, configuration managers, and those involved in financial management, compliance, or governance. The course also supports ITSM practitioners looking to strengthen their organization's asset visibility, control costs, and align ITAM practices with broader service management goals.

At Course Completion

At the end of the course, attendees will be able to confidently manage the full lifecycle of IT assets, ensure compliance and cost control, and apply key ITIL concepts to drive value, accountability, and efficiency through effective asset management practices.

Outline

Attendees acquire an understanding of:

• How to manage IT assets throughout their lifecycle to maximize value, reduce risk, and ensure compliance
• The roles, processes, and data needed to support effective IT Asset Management within an ITIL framework
• Techniques for integrating ITAM with other ITSM practices to improve decision-making, cost control, and service performance

Course Includes:

• Access to ITSM Academy's Learner Portal - my.itsmacademy.com - extends the classroom experience with online content and tools
  • Digital learner manual (excellent post-class reference)
  • Sample documents and templates
  • Reference Cards
  • Research Paper - WhatIs? ITIL 4 IT Asset Management (ITAM)
  • Learner Personal Action Plan
  • Memory exercises, study aids and sample exams
• Instructor-led education and exercise facilitation
• GAME ON! An Interactive Learning Experience®
• Participation in unique in-class assignments
• In-class exam preparation
• Exam voucher, which includes access to the official digital eBook (upon redeeming voucher)
• PeopleCert Plus Annual Membership (not included in Epic class price, can be sourced from our website or by the learner directly from PeopleCert - the owners of ITIL)

Prerequisites

• Complete pre-class reading assignment
• ITIL Foundation Certificate
  • Even if your ITIL 4 Foundation certificate is expired, you can still attend any higher level ITIL 4 course from ITSM Academy. Every successful pass of an ITIL Peoplecert exam, will extend the previous expired certificates to the renewal date of the most recent ITIL Peoplecert exam.
• Attend accredited training course (mandatory)

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. Used under licence from PeopleCert. All rights reserved.