ITIL5MPT: ITIL (Version 5) Managing Professional Transition Certification Course with Exam

About this Course

Two Ways to Attend ITIL (Version 5) Managing Professional Transition (MPT)

PeopleCert has introduced a two-exam structure for the MPT certification:
• ITIL Managing Professional Transition (Product, Service, Experience)
• ITIL Transformation

Option 1: 5-Day Accelerated
One continuous session:
• Days 1–3: MPT (Product, Service, Experience)
• Days 4–5: Transformation

Option 2: Split Format
Two sessions with a break:
• MPT: 3 days, 8 hours per day
• Transformation: 4 days, 6 hours per day

Same content. Same outcome. Choose the format that fits your schedule.

This ITIL^® (Version 5) Managing Professional Transition course is designed for experienced ITIL professionals who need a clear, efficient path to update their knowledge to ITIL (Version 5). Rather than repeating existing knowledge, this course focuses exclusively on the changes and key enhancements introduced across Foundation, Product, Service, Experience, and Transformation. It is the most efficient way for experienced ITIL professionals to move forward without re-learning concepts they already know.

“ITIL (Version 5) Managing Professional Transition focuses exclusively on the key enhancements introduced in ITIL (Version 5), this transition course provides ITIL 4 and ITIL v3 professionals with a clear, simple upgrade route.” — Course Overview

ITIL Version 5 Qualification Scheme

Click image to enlarge

Digital products, services, customer expectations, and transformation priorities continue to evolve. This course helps established ITIL professionals efficiently refresh and extend their knowledge so they can remain aligned to modern digital product and service management practices and future-ready roles. This “changes-only” approach closely parallels the concise, outcome-oriented positioning used on your live Foundation page.

Audience Profile

ITIL Managing Professional Transition (Version 5) is intended for professionals who have already invested in ITIL 4 or ITIL v3 certifications and need a straightforward upgrade route. It is suitable for professionals at all levels and across all types of organizations involved in digital product and service management.

At Course Completion

Attendees acquire an understanding of:

Explain the key enhancements and structural changes introduced in ITIL (Version 5)
Identify major updates across the Foundation, Product, Service, Experience, and Transformation modules
Describe how ITIL (Version 5) supports evolving digital, product, and service management roles
Apply updated guidance to improve alignment between product teams, service teams, and organizational objectives
Recognize how modern ITIL practices contribute to customer trust, value realization, and improved digital investment outcomes
Understand the strategic and operational benefits of transitioning from ITIL 4 to ITIL (Version 5)

ITSM Academy’s transition training is designed to protect prior learner investment while supporting efficient progression to the latest guidance. Because the course is focused only on what has changed, learners can concentrate on the enhancements that matter most. This aligns with the “focused only on what has changed” message in the PDF and with the concise value framing used on your Foundation page.

Enhanced in-house by the ITSM Academy content team, our course is designed to help experienced professionals update their knowledge efficiently and consistently.

Outline

ITIL (Version 5) Managing Professional Transition Certification Course Outline

ITIL Managing Professional Transition (Version 5) focuses exclusively on the changes and key enhancements introduced in ITIL (Version 5). It enables experienced professionals to update their knowledge efficiently and consistently across Foundation, Product, Service, Experience, and Transformation.

This course outline is centered on what is changing from ITIL 4 to ITIL (Version 5), giving existing certified professionals a clear and structured upgrade path without unnecessary repetition.

Module 1: Foundation Updates

Key enhancements introduced in ITIL (Version 5) Foundation
Updated concepts and terminology
What experienced professionals need to know now

Module 2: Product, Service, and Experience Updates

Changes across Product guidance
Changes across Service guidance
Changes across Experience guidance
Implications for digital product and service management

Module 3: Transformation Updates

Key enhancements in Transformation
Future-ready capabilities and role alignment
Strengthening organizational alignment and customer trust

Module 4: Applying the New Guidance

Protecting prior ITIL investment while progressing forward
Using the updated guidance to support product and service teams
Supporting improved return on digital investment

Course Includes:

- Access to ITSM Academy's Learner Portal - my.itsmacademy.com - extends the classroom experience with online content and tools
  - Digital learner manual (excellent post-class reference)
  - ITIL (Version 5) Reference Card
  - Research Paper - WhatIs? ITIL (Version 5)?
  - Learner Personal Action Plan
  - Memory exercises, study aids and sample exams
- Instructor-led education and exercise facilitation
- GAME ON! An Interactive Learning Experience^®
- Participation in unique in-class assignments
- In-class exam preparation
- Exam voucher, which includes access to the official digital eBook (upon redeeming voucher)
- PeopleCert Plus Annual Membership (not included in Epic class price, can be sourced from our website or by the learner directly from PeopleCert - the owners of ITIL.)

PC+

Prerequisites

ITIL 4 Managing Professional → Earns the ITIL (Version 5) Managing Professional designation, or
ITIL 4 Master → Earns the ITIL (Version 5) Master designation, or
ITIL v3 Expert → Earns the ITIL (Version 5) Managing Professional designation, or
ITIL v3 Master → Earns the ITIL (Version 5) Master designation
Attend an accredited training (mandatory)