CLCORHC: Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud (v2.0)
About this Course
Course Overview
The Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud (CLCOR-HC) training is the second half of the CLCOR training. This training program is designed to give you a working knowledge of hybrid and cloud Cisco collaboration core technologies. After completing this training, you will have a basic understanding of the Cisco collaboration solutions architecture. You will have proven competence in deploying cloud and hybrid services, cloud and hybrid calling, as well as Quality of Service (QoS).
This training, along with the Implementing and Operating Cisco Collaboration Core Technologies On-Premises (CLCOR-OP) training, prepares you for the 350-801 CLCOR v2.0 exam. If passed, you earn the Cisco Certified Specialist – Collaboration Core certification and satisfy the core exam requirements for the Cisco Certified Network Professional (CCNP) Collaboration and Cisco Certified Internetwork Expert (CCIE) Collaboration certifications. This training also earns you 38 Continuing Education (CE) credits toward recertification.
The new Cisco CCNP Collaboration offering gives learners a choice without compromising exam readiness. Students take one instructor-led course (ILT)—either On Premises Collaboration 5 days or Hybrid Cloud Collaboration 5 days—and receive 60 days of full eLearning (ELT) access to master the complementary domain. So access to the other class for eLearning. Because the CCOR exam is a single exam covering both architectures, this model ensures complete coverage, flexibility, and lower cost/time away from work. A student must know the content in BOTH courses to pass the CLCOR 350-801 exam.
Implementing and Operating Cisco Collaboration Core Technologies Hybrid Cloud (CLCOR-HC)
Implementing and Operating Cisco Collaboration Core Technologies On-Premises (CLCOR-OP)
Audience Profile
Collaboration Engineers
Network Administrators
At Course Completion
Course Objectives
Introduce network engineers to the fundamental concepts and deployment models of Cisco collaboration architecture for building high-availability environments
Understand how to implement layered security across physical, network, and application components of Cisco Collaboration systems
Gain practical skills and strategic insight to ensure collaboration solutions function seamlessly by understanding the foundational infrastructure, signaling, and media transport protocols
Examine the basic structure of Webex
Apply various methods to add users to the Webex environment
Examine the Webex collaboration features
Examine the functions of Cloud Connected UC and migrations to Webex from on-premises
Explain Jabber functions and capabilities on Cisco Unified Communications Manager and how users can be migrated to the Webex app
Identify the Webex Calling provisioning options for adding user endpoints
Understand the foundational concepts of Webex APIs, including their types, authentication, capabilities, and real-time communication mechanisms
Identify the available options to bring PSTN calling capabilities into the Webex calling solution, identify the devices, and their configuration options, that provide this service
Describe the different deployment options when using local gateways in a premises-based PSTN Webex Calling solution
Explore the dial plan components of Webex Calling
Configure Cisco Unified Border Element and local gateway settings on a Cisco Router to support Webex Calling using a premises-based PSTN deployment
Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization
Describe how converged IP networks transport voice, video, and data over shared infrastructure and how bandwidth availability, delay components, jitter, and packet loss interact with QoS mechanisms to influence service quality and application performance
Explain how end-to-end QoS converts business requirements into predictable forwarding behavior under congestion across a multi-domain network
Implement consistent classification and marking policies to protect voice and video quality and resolve quality issues in a production network
Define QoS trust boundaries, understand Cisco Catalyst 9000 QoS design models, configure QoS marking and table maps, and leverage internal DSCP values for precise QoS actions
Outline
Collaboration Solutions Architecture
Cisco Collaboration Solutions Security Requirements
IP Network Protocols for Collaboration
Building Blocks of a Cloud Collaboration Solution
User Management from the Cloud
Cloud Messaging and Meetings
Cloud-Connected Unified Communications Updates and Migrations
Jabber to Webex Migration
Cloud Device Provisioning Solutions
Cloud Collaboration APIs
Cloud and Hybrid Calling Solutions
Deployment Scenarios for Local Gateways
Cloud Calling Deployment from Control Hub
IOS XE Router Settings for Cloud Calling
Cloud Calling Features
Quality Issues in Converged Networks
QoS and QoS Models
Classification and Marking
Classification and Marking on Cisco Catalyst Switches
Lab Outline
Implement CA-Signed Certificates in Cisco Unified Communications Manager
Configure Supporting IP Network Protocols
Manual IP Phone Administration
Explore the Configuration of Webex Control Hub
Add Users to Webex Control Hub
Manage Cisco Unified Communications Manager and Cisco Unity Connection from Webex Control Hub
Configure Webex Calling Using Cisco Calling Plans
Configure Webex Control Hub for Webex Calling
Configure Webex Calling Features in Control Hub, Part 1
Configure Webex Calling Features in Control Hub, Part 2
Configure QoS
Prerequisites
Course Prerequisites
There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:
Basic understanding of networking technologies
Basic understanding of voice and video
Basic understanding of on-premises, cloud and hybrid collaboration deployment models
These skills can be found in the following Cisco Learning Offerings:
- Implementing and Administering Cisco Solutions (CCNA)
- Understanding Cisco Collaboration Foundations (CLFNDU)
- The Essentials of Webex Calling (CLWXCALL)