MA-4025: AI Prompt Engineering for Business Professionals

Become an EPIC Affiliate

To view the class schedule you need to become an Affiliate

  • Largest “Guaranteed To Run” public technical training schedules available
  • Easy to become an Affiliate – no charge or fee
Become an EPIC Affiliate

already an Affiliate?  Login

About this Course

This course provides a practical introduction to prompt engineering for business professionals seeking to use generative AI more effectively in workplace settings. Participants will learn how to design, refine, and apply prompts to improve communication, content development, decision-making, and operational workflows. Through hands-on activities and real-world business examples, the course emphasizes responsible AI use, prompt optimization, and strategies for integrating AI tools into daily work.

Audience Profile

This course is tailored for a non-technical audience.

No prior coding or technical experience is needed, making it ideal for business professionals looking to leverage prompt engineering in their everyday tasks.

At Course Completion

  • Explain the fundamentals of prompt engineering and its role in business applications;
  • Design clear, effective prompts for a variety of workplace scenarios;
  • Refine prompts to improve the quality, relevance, and consistency of AI-generated outputs;
  • Apply prompt engineering techniques to support business processes such as content creation, customer support, and workflow improvement;
  • Identify key considerations related to responsible AI use, including data privacy, accuracy, and governance.

Outline

Introduction to Prompt Engineering

  • Overview of prompt engineering concepts and their relevance to modern business operations.
  • Introduction to generative AI tools and platforms commonly used for prompt-based interaction.
  • Examination of real-world business use cases for prompt engineering across functional areas.

Developing Effective Prompts

  • Methods for crafting, testing, and refining prompts for professional and business-related tasks.
  • Hands-on practice in developing prompts that improve clarity, relevance, and usability of AI outputs.
  • Application of prompting strategies to business scenarios such as customer support, communications, and planning.

Integrating Prompt Engineering into Business Processes

  • Approaches for incorporating prompt engineering into existing business workflows and operational practices.
  • Considerations for responsible AI use, including data privacy, security, and reliability.
  • Applied exercise focused on integrating prompt engineering into content creation and routine business processes.

Advanced Techniques and Best Practices

  • Introduction to advanced prompting strategies, APIs, and opportunities for workflow customization.
  • Techniques for adapting prompt design to changing business needs and evolving AI capabilities.
  • Collaborative activities focused on optimizing outputs for practical business applications such as sales messaging and strategic communication.

Prerequisites

None