A+1201: CompTIA A+ Certification Core 1 (Exam 220-1201)

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About this Course

CompTIA A+ (220-1201/1202) is the industry standard for launching IT careers into today’s digital world. This updated certification covers essential skills in hardware, software, networking, and troubleshooting, ensuring that students are prepared for a wide range of IT roles.

Note: CompTIA A+ 1201 Certification Prep (Exam 220-1201) is the replacement course for CompTIA A+ 1101 Certification Prep (Exam 220-1101), which is scheduled to retire in September 2025.

Audience Profile

The Official CompTIA A+ Core 1 (Exam 220-1201) is the primary course you will need to take if your job responsibilities include supporting the use of PCs, mobile devices, and printers within a corporate or small office home office (SOHO) network. You can take this course to prepare for the CompTIA A+ Core 1 (Exam 220-1201) certification examination.

At Course Completion

Hardware - Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce

Operating Systems - Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS

Software Troubleshooting - Troubleshoot PC and mobile device issues including common OS, malware and security issues

Networking - Explain types of networks and connections including TCP/IP, WIFI and SOHO

Troubleshooting - Troubleshoot real-world device and network issues quickly and efficiently

Security - Identify and protect against security vulnerabilities for devices and their network connections

Mobile Devices - Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users

Virtualization and Cloud Computing - Compare and contrast cloud computing concepts and set up client-side virtualization

Operational Procedures - Follow best practices for safety, environmental impacts, and communication and professionalism

Outline

Mobile devices

  • Hardware setup: installing components like batteries, cameras, and Wi-Fi antennas.
  • Accessory options: configuring USB, Bluetooth, NFC, and docking stations.
  • Network setup: configuring Wi-Fi, Bluetooth, cellular data, and synchronization settings.
  • Troubleshooting: identifying and fixing hardware and connectivity issues.

Networking

  • Protocols and ports: learning about networking protocols, ports, and wireless technologies.
  • SOHO networks: setting up small office/home office networks, including IP addressing and VPNs.
  • Networking tools: troubleshooting with crimpers, cable testers, and Wi-Fi analyzers.

Hardware

  • Component installation: setting up RAM, CPUs, and storage devices.
  • Cables and connectors: working with HDMI, Ethernet, and USB cables.
  • Peripheral devices: installing and maintaining printers, scanners, and other peripherals.
  • Motherboards and power: configuring motherboards, power supplies, and cooling solutions.

Virtualization and cloud computing

  • Virtualization concepts: understanding virtual machines, hypervisors, and desktop virtualization.
  • Cloud models: learning about IaaS, SaaS, and PaaS.

Hardware and network troubleshooting

  • Diagnosing issues: identifying and fixing hardware, network, and connectivity problems.
  • Troubleshooting tools: using multimeters, cable testers, and loopback plugs.

Prerequisites

To ensure your success in this course, you should have 12 months of hands-on experience working in a help desk technician, desktop support technician, or field service technician job role.