MS-4007: MS 365 Copilot End User Enablement
About this Course
In this engaging course, participants will discover how to efficiently drive the adoption of Microsoft Copilot for Microsoft 365 in their organizations. You’ll learn key adoption methods, including the People First strategy and the Microsoft 365 adoption framework, and how to prepare for a successful rollout by forming a technology enablement team and crafting a user experience strategy. The course will guide them through the steps of onboarding employees, creating a Copilot Center of Excellence, and implementing rapid adoption strategies. Additionally, it focuses on maximizing Copilot’s value through user feedback, adoption tracking, and promoting ongoing engagement, all aimed at enhancing business efficiency and productivity.
Audience Profile
Service Adoption Specialist
At Course Completion
Gain expertise in adopting Microsoft Copilot for Microsoft 365 with a focus on People First strategy, adoption frameworks, and rapid adoption methods
Learn to envision successful adoption by identifying key roles, defining user strategies, and assessing organizational readiness
Master onboarding and empowerment techniques for employees to efficiently use Microsoft Copilot for Microsoft 365
Drive organizational value and maximize the impact of Microsoft Copilot by engaging users, tracking adoption, and encouraging ongoing use
Outline
Explore adoption methods and strategies for the adoption of Microsoft Copilot for Microsoft 365
Describe the People First strategy and the three key principles within its framework
Describe the Microsoft 365 adoption framework
Describe the rapid adoption method
Discover insights from an organization who adopted Copilot for Microsoft 365 to transform their business
Envision a successful adoption of Copilot for Microsoft 365
Understand the key roles needed to assemble the appropriate technology enablement team
Define a user experience strategy
Identify and prioritize scenarios
Establish success measures and reporting plan
Assess your organization’s readiness
Onboard and empower your employees to use Copilot for Microsoft 365 efficiently
Prepare your technical environment for Copilot for Microsoft 365
Build your own Microsoft Copilot Center of Excellence
Build a Champion and an Early Adopters Program
Build an engagement strategy
Build a training strategy and implement rapid adoption motions
Drive value and maximize the impact of Copilot for Microsoft 365 within your organization
Gather feedback from users and stakeholders
Track end user adoption through distribution of surveys
Review and track adoption score and usage reports in the Microsoft 365 admin center
Encourage ongoing engagement of Copilot for Microsoft 365