TTAI2006: AI Basics Camp 2: Transforming Business Ops with Cutting-Edge AI Apps (3 days)
About this Course
The AI for Business Users Boot Camp: Transforming Business Ops with Cutting-Edge AI Apps is a dynamic, three-day course that gets you hands-on with the latest AI tools and intermediate skills, taking your business operations to the next level. This course is perfect if you’re looking to improve your workflows, make your customer interactions more meaningful, and make smarter decisions based on AI insights, leveraging more advanced skills. You’ll get to dive into using AI to communicate better, streamline your tasks, and boost both your own and your team’s productivity in areas like marketing, HR, and sales. If you know the basics of GPT and prompting, this course help you level up those skills for getting hands-on and creative with AI, turning your everyday tasks into opportunities for innovation and efficiency. It’s all about making your work life easier and more fun, helping you and your team do great things with a touch of AI magic.
By the end of the course, you’ll not only be skilled in using AI tools but also know how to integrate them strategically into your business. You’ll understand how AI can improve customer experiences and use AI-driven analysis in business processes, preparing you to apply these tools to future-proof your business operations.
A Few Quick Notes:
The course agenda, use cases, tools and hands-on activities can be easily adjusted to better suit your role or use case (finance, sales, marketing, analytics, etc).
If you are new to these skills, this course is a great follow on to the two-day TTAI2005: AI for Everyday Business Users Camp / Part 1: Getting Started with AI Tools & Techniques
All AI students receive a copy of our AI in Business Playbook, a rich guide full of tips, guidelines, best practices, suggested skill paths, and many other additional resources to help boost your skills.
Audience Profile
This course is designed for business professionals who are eager to leverage the power of AI tools in their day to day business roles, who want to dive deeper into the next level skills available. Roles might include project managers, customer service professionals, team leaders, HR and marketing professionals, and even decision-makers who want to make their business operations more efficient. It would also be beneficial for those in roles that require strong collaboration, efficient workflow management, and strategic decision-making powered by data-driven insights.
At Course Completion
This course combines engaging instructor-led presentations and useful demonstrations with valuable hands-on labs and dynamic group activities. Working in an interactive learning environment, led by our engaging expert, you'll explore:
Building Intermediate AI Business Skills: Upgrade your AI knowledge with intermediate skills, applying them to solve real-world business problems.
Advanced Prompt Crafting: Learn to craft detailed prompts for AI, getting more precise and useful responses to fit your business needs.
Document Handling Proficiency: Learn to manage and manipulate business documents using AI, including summarizing and extracting key data.
Content Creation Enhancement: Enhance content creation and strategy using AI for automated image editing and marketing ideation.
AI for Data Insights: Enhance your ability to use AI for deep data analysis, turning complex information into actionable insights for strategic decisions.
Personalizing Customer Interaction: Employ AI to create more personalized and engaging customer experiences, boosting satisfaction and loyalty.
Boosting Team Productivity: Explore AI tools that help improve communication and collaboration, making your team more productive and innovative.
If your team requires different topics, additional skills or a custom approach, our team will collaborate with you to adjust the course to focus on your specific learning objectives and goals.
Outline
Kickstarting Your GPT Journey
Quick refresh of the basics of GPT and prompt engineering before diving into the next level tools and skills
Warm-up: Refreshing your basic GPT knowledge
Crafting advanced prompts to get exactly what you need
Discovering the latest GPT features for businesses
Navigating through GPT's potential for task automation
Exploring the vast landscape of GPT applications in the business world
Lab: Environment Setup: Installing Voiceflow, GitHub, GitPod
OPTIONAL / REVIEW CHAPTER: Exploring Prompt Engineering
Navigating Documents with GPT Like a Pro
Learn core skills to get the most out of your document analysis with GPT
Getting Started: Overall Approach
Summarizing PDF Documents
Merging PDF Documents
Extracting Tables from PDFs
Adding Watermarks to PDF Documents
Boosting Content Creation and Content Strategy with AI
Elevate your creative processes and content strategy using AI.
Elevate your creative Processes and Content Strategy using AI.
How AI / GPT Tools Can Help Streamline the Process (Rotating Images, Cropping Images, Adding a Logo)
Boosting Content Creation with AI
How Do I get Started? Ten Tips for Success
Top Ten Pitfalls to Avoid when using AI / GPT for Content Creation and Storytelling
Activity: Marketing Campaign Brainstorm: Use GPT to generate creative ideas for a new product launch.
Lab: AI-Assisted Business Insights and Communication
Lab: Leverage AI for Creativity: Easily Create Video Content & Marketing Artifacts
Communicating with Clarity
Transform how you communicate in the digital workplace with GPT.
AI email summarization and drafting
Leveraging AI in instant messaging
Meeting transcription and recap with AI
Sentiment Analysis and conflict resolution for professional communication
Activity: Drafting a Client Email
Basic Intelligence and Tokens
How does this work?
Definitions (Prompts, statefulness, context retention, coherence, tokens)
Token Limits
Good Bots versus Bad Bots
Exploring Business Analysis with AI
Explore the transformative impact of AI on business and data analysis, making advanced data interpretation accessible and actionable.
AI's Role in Business Analysis
Advanced Data Exploration with AI
Analyzing complex datasets and patterns
Conversational Data Analysis with GPT
Predictive Insights for Strategic Planning
Activity: Step By Step Guide: Guiding GPT for Data Analysis and Presentation
Activity / Practice: Step by Step Intermediate-Level Sentiment Analysis Using GPT
Activity: Deep Dive Data Exploration with AI: Apply AI tools to a real-world data set, identifying trends, and deriving predictions to inform business strategy.
Advanced Business Insights with AI
Deepen your data analysis skills with GPT, unlocking complex insights for strategic business planning.
Leveraging AI for Enhanced Predictive Analysis:
Strategic Decision-Making Powered by AI
Sentiment Analysis in Business Surveys
Activity: Data Detective with GPT: Use conversational prompts to guide GPT through a data analysis task, uncovering trends and making predictions. Summarize your findings in a user-friendly presentation.
Activity: Step By Step Sentiment Analysis on Customer Feedback
Lab: Analyzing Business Data with AI
Boosting Productivity and Enhancing Workflows with Intermediate GPT Skills
Take your team's collaboration and project management to the next level by integrating GPT into your tools.
Quick Guide to Implementing AI Tools Into Your Daily Flow
Top Ten Pitfalls to Avoid when Implementing and Using AI in Business
Seamless Integration of GPT into Existing Processes
Targeting Efficiency Gaps with GPT
Tailoring GPT to Address Business Challenges
Deeper Skills: Text Mining, Frequency Analysis, Co-Occurrence Analysis, Keyword Searches
Using GPT to Enhance Business Process: Quick Guide to Creating Your Detailed Action Plan
Boosting Team Productivity and Collaboration
Navigating GPT Tools for Workflow Automation
Top Ten Tips for Boosting Team Collaboration with AI Tools
AI in Project Management
Top Ten Tips for Leveraging AI in Project Management
Activity: Revamping a Business Process using GPT
Lab: Leveraging AI in Collaboration Software Basics
Mastering Next-Level Customer Engagement with Advanced GPT Techniques
Elevate your customer engagement strategies using GPT to ensure personalized, efficient, and impactful interactions.
Enhancing Customer Communications with GPT
Advanced AI Tools for Dynamic Interactions
Sophisticated Customer Service with AI
Leveraging AI for Customer Insight and Personalization
Integrating AI into Live Chat Systems, Social Platforms and Customer Support Channels
Step By Step: Guide to Integrating AI in Customer Support Channels
Best Practices
Activity: Personalized Customer Scenario Simulation
Lab: Build a Voice Assistant with Voiceflow
Advanced Applications of GPT-Based AI Tools: Text Mining for Business Insights
Finding value hidden deep in text files
GenAI for Text Mining
Frequency Analysis
Co-occurrence Analysis
Sentiment Analysis and Text Summarization with ChatGPT
Finding sentiment in text files
Sentiment Analysis
Text Summarization
Topic Modeling
Lab: Step-By-Step Sentiment Analysis of using ChatGPT
Future-Proofing Your Business with GPT-Based AI Tools
Identifying potential opportunities for GPT-based tool integration in your business and formulating a strategic AI plan
Understanding how GPT-based tools can enhance customer experiences, marketing, HR, and sales
Developing a future AI strategy for a mock business using GPT-based tools
Steps for Future-Proofing a Website and E-commerce Platform with AI
Next-Level AI Tools for Business Users: AutoGen
Use Multiple ChatGPTs to solve a single business problem (Autonomous Agents)
Lab: Building Your ChatGPT Agent: Setting up AutoGen
Lab: Creating AI Driven Content with AutoGen Studio
Lab: Creating a Voice Clone in Descript
Staying Safe and Smart with AI Tools at Work
Introduction to Data Security and AI
Keeping Data & Privacy Safe in the AI World
Quick Look: GDPR and California CCPA
Sharing Data: Do's and Don'ts
Understanding your Organization's AI Policies
Guide to Ensure your AI Tool Usage Remains Secure
Safe Habits when using AI Tools
The Ethics and Responsibility of AI
Understand the ethical considerations and responsibilities of using AI in business
Exploring Ethical AI / Responsible AI
Quick User's Guide to AI Ethics
Identifying, Avoiding and Overcoming Bias in AI Systems
Legal considerations when using AI
Top Ten Quick Tips for Promoting Responsible AI
Addendum / Resources
Bonus Chapter: Supercharging Productivity with GPT and Google Workspace
Top Ten Valuable Everyday AI Business Skills
More on AI in Business
Course Site References & Additional Information
Glossary of Main Terms, Skills and Key Topics
Next Steps, Follow on Courses & SkillJourneys
Prerequisites
This course is great for anyone looking to learn basic AI tool skills, without having to have a technical background. Looking to improve efficiency at work using easy to learn tools and skills, or apply these skills to make your personal life easier leveraging computer-based, user friendly assistants who are always ready to help? This course can get you there.
You just need to have basic familiarity with using computer applications and digital tools in a professional setting, such as email clients, office suites, and project management tools. It is also helpful to have a general understanding of how businesses operate, including knowledge of your own business operations and processes.
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