F5TS13X: F5 Networks Troubleshooting BIG-IP v13

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About this Course

This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions.

Audience Profile

This course assumes that you have successfully completed the Administering BIG-IP course, or equivalent, and have hands-on experience working in a production BIG-IP environment for several months. You should have a solid understanding of the environment in which the BIG-IP is deployed. This course is meant for BIG-IP administrators, network engineers, applications engineers, etc., who will be responsible for troubleshooting problems associated with their BIG-IP system.

At Course Completion

Outline

Lesson 1 : Setting Up the BIG-IP System

  • Introducing the BIG-IP System
  • Initially Setting Up the BIG-IP System
  • Archiving the BIG-IP Configurations
  • Leveraging F5 Support Resources and Tools

Lesson 2 : Reviewing Local Traffic Configuration

  • Reviewing Nodes, Pools, and Virtual Servers
  • Reviewing Address Translation
  • Reviewing Routing Assumptions
  • Reviewing Application Health Monitoring
  • Reviewing Traffic Behavior Modification with Profiles
  • Reviewing the TMOS Shell (TMSH)
  • Reviewing Managing BIG-IP Configuration Data

Lesson 3 : Troubleshooting Methodology

  • Troubleshooting Methodology
  • Troubleshooting Methodology Steps
  • Step 1: Define the Problem
  • Step 2: Gather Information
  • Step 3: Define Hypotheses
  • Step 4: Develop a Test Plan
  • Steps 5 and 6: Implement the Plan and Observe the Results
  • Step 7: Repeat as Necessary
  • Documenting a Problem
  • Putting the Troubleshooting Steps to Use

Lesson 4 : Working with F5 Support

  • Leveraging AskF5
  • Finding Resources on DevCentral
  • Using the BIG-IP iHealth System
  • Working with F5 Technical Support
  • Running End User Diagnostics (EUD)
  • Requesting Return Materials Authorization
  • Understanding F5’s Software Version Policy
  • Managing Upgrades and Hotfixes
  • Managing the BIG-IP License for Upgrades
  • Managing BIG-IP Disk Space
  • Upgrading BIG-IP Software

Lesson 5 : Product Architecture

  • Introducing BIG-IP Architecture
  • Introducing and Accessing AOM
  • Introducing Switch Fabric Function
  • Introducing Host Subsystem Function

Lesson 6 : Troubleshooting – Bottom to Top

  • Introducing Differences between BIG-IP and LINUX Tools
  • Troubleshooting with Layer 1/Layer 2 Tools
  • Troubleshooting with Layer 2/Layer 3 Tools
  • Troubleshooting with Layer 3 Tools
  • Troubleshooting with LINUX Tools
  • Troubleshooting Memory and CPU
  • Troubleshooting with watch
  • Troubleshooting with Additional tmsh commands
  • Troubleshooting with End-User Diagnostics (EUD)

Lesson 7 : Troubleshooting Tools

  • tcpdump
  • Wireshark
  • ssldump
  • Fiddler
  • diff
  • KDiff3
  • cURL

Lesson 8 : Using System Logs

  • Configuring Logging
  • Log Files
  • Understanding BIG-IP Daemons Functions
  • Triggering an iRule
  • Deploying and Testing iRules
  • Application Visibility and Reporting

Lesson 9 : Troubleshooting Lab Projects

  • Network Configurations for Projects

Lesson 10 : Additional Training and Certification

  • Getting Started Series Web-Based Training
  • F5 Instructor Led Training Curriculum
  • F5 Professional Certification Program

Prerequisites

Administering BIG-IP, OSI model, TCP/IP addressing and routing, WAN, LAN environments, and server redundancy concepts; or having achieved TMOS Administration Certification